Shipping policy
Shipping Policy
Thank you for shopping with Atlanta Archive.
Order Processing
Premade Items:
Orders containing premade items will be processed and shipped within 1–5 business days after the order is placed.
Pre-Order Items:
Pre-order items are made or prepared after purchase. Shipping times for pre-order items may take anywhere from 5 days up to 4 weeks depending on production time.
If your order contains both premade and pre-order items, the order may ship once all items are ready.
Shipping Times
United States: 3–7 business days after shipment.
International: 7–14 business days after shipment depending on location.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
Atlanta Archive is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside of our control.
Incorrect Addresses
Customers are responsible for providing the correct shipping address at checkout. Atlanta Archive is not responsible for lost or delayed packages due to incorrect addresses.
Contact
If you have questions about your order or shipping, please contact us at:
support@atlantaarchive.com
Pre-Order Policy
Some Atlanta Archive products may be offered as pre-order items. Pre-order products are not immediately in stock and are produced or prepared after an order is placed.
Production Time
Pre-order items may take anywhere from 5 days up to 4 weeks to ship depending on production timelines and demand.
Estimated shipping times are provided as a guideline and may vary slightly due to manufacturing or logistics delays.
Shipping
Orders containing pre-order items may ship once production is complete. If an order contains both premade and pre-order items, the entire order may be held and shipped together once all items are ready.
Order Changes & Cancellations
Because pre-order items enter production shortly after purchase, cancellations or changes may not be guaranteed once an order has been placed.
Refunds
Pre-order items are eligible for refund only if the item has not yet entered production. Once production has begun, orders may not be eligible for cancellation or refund unless the item arrives defective or incorrect.
Customer Acknowledgement
By purchasing a pre-order item from Atlanta Archive, you acknowledge and agree to the production timeline and terms stated above.